Returns & Exchanges
At Petstock, we want you and your pet to be completely satisfied with your fashion purchases. If a garment doesn't fit or meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Ensure all apparel is unworn, unwashed, and in its original packaging with tags still attached to qualify for a return.
Ship It Back
Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing